The Housing Authority is currently experiencing staffing shortages within the Tenant Services Department. While we remain committed to serving all tenants, response times may be longer than usual as staff work diligently to address resident needs.

To help us provide timely and efficient service, we respectfully ask that tenants schedule an appointment for any matters requiring assistance, including recertifications, lease questions, changes in household information, rent inquiries, inspections, and other tenant services.

If you need assistance, please contact the Front Receptionist and leave a message for Nathanial Reyes or Samantha Pero. A member of the Tenant Services Department will return your call to schedule an appointment and assist with your request.

Please note that scheduled appointments will receive priority to ensure staff are available and prepared to address your concerns.

We appreciate your patience, understanding, and cooperation during this time. Our staff remains committed to providing quality service and assisting residents as effectively as possible.

Thank you for your continued patience and support.

CHA Tenant Services Department
“Working together to serve our community.”

Phone: (715)588-3348

Office Hours: 8:00 AM – 4:30 PM